Terms and Conditions

Welcome to our food, grocery, and parcel delivery service. These Terms and Conditions govern your use of our website and services.

Use of Services

• You must be at least 12 years old to use our services.
• You agree to provide accurate and up-to-date information when placing orders or using our website.
• You are responsible for maintaining the confidentiality of your account information.

Ordering and Delivery

• Orders placed through our website are subject to availability and confirmation.
• We reserve the right to refuse or cancel any order for any reason.
• Delivery times are estimated and may vary depending on external factors.
• You are responsible for providing accurate delivery instructions.

Pricing and Payments

• Prices for items and delivery services are subject to change without notice.
• Payment is due at the time of placing the order.
• We accept various secure payment methods.

Refunds and Returns

• We do not offer refunds for food, grocery, or parcel deliveries.
• If you receive a damaged or defective item, please contact us immediately.
• Refunds may be provided at our discretion in exceptional circumstances.

Intellectual Property

• All content on our website is our property and protected by copyright laws.
• You may not reproduce, modify, or distribute our content without permission.

Limitation of Liability

• We limit our liability to the extent permitted by law.
• We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless our company from any claims, losses, or damages related to your use of our services.

Governing Law

These Terms and Conditions are governed by the laws of Australia.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.

Food Allergies

• We take precautions to accommodate allergies but cannot guarantee allergen-free products.
• Customers must inform us of any allergies when placing an order.
• We will try to accommodate requests but assume no liability for allergic reactions.

If you have any questions, please contact us for clarification before using our services.